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General
Product Information
Order & Payment
Delivery
Return & Exchange
Warranty
- 01Lightclub is your one-stop online go-to platform for all your smart home and lighting solutions. We are 100% online, giving you greater savings!
- 02Contact Us At Light Club, your experience is our top priority. Feel free to get in touch with any questions you have: • For General Enquiries and Customer Support, you may message us via Official Website Chat Box, WhatsApp o(https://wa.me/message/D2LD7AKTQ77MP1)r Instagram(https://instagram.com/lightclubsg?utm_medium=copy_link) • For Business Enquiries, you may email us at lightclubsg9@gmail.com(mailto:lightclubsg9@gmail.com?subject=Hey! Let's Collaborate) We are available Monday to Sunday from 12pm to 12am. Self Pick Up Opening Hours: Monday to Sunday: 12pm - 11pm Tuesday: Closed
- 03The installation of our products is a fuss-free experience. No special skills or technician is required - just grab a partner, friend or family member to help you with it. Follow the steps on the instruction guide (https://www.lightclubsg.com/installation-guide)and you will get your lights sorted out in no time! Alternatively, you can visit our youtube (https://youtube.com/channel/UCNQ1n1QvNo_nBEjlpqnUDIg)page for a step-by-step tutorial. If you are still facing any difficulties, please reach out to us on our Official Website Chat Box, WhatsApp o(https://wa.me/message/D2LD7AKTQ77MP1)r Instagram.(https://instagram.com/lightclubsg?utm_medium=copy_link) We don’t bite and have a team ready to guide you through!
- 04We get it - it's challenging to purchase products online before inspecting them physically. Therefore, at Light Club, quality is the core of who we are. Our products are designed and built with advanced LED technology, providing consistent quality with a rich saturation of colors while ensuring long life and energy efficiency. We subject our products to a strict quality control process - our products are inspected and thoroughly tested for defects before delivering them to you. So, fret not and join the club today!
- 05Absolutely - your safety is our top priority. Our products are strictly designed to abide with international standards and certifications.
FAQ's
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